We are an ONLINE BAKERY and WE SHIP NATIONWIDE. WE ARE NOT A STOREFRONT. All of our orders are processed through our website. WE DO NOT TAKE TELEPHONE ORDERS AND WE DO NOT OFFER PICK-UP because we are NOT A STOREFRONT, we are happy to speak with you about your order by phone.
Messages through Facebook are reviewed once a week. We respond quickly to email, email@example.com and Instagram, #sweetlyspirited. We can also be reached by phone at (646) 670-0061
We are based in New Jersey, please consider that in placing your order. If you place an order on Wednesday after 5:00 PM EST, it will NOT ship until Monday afternoon to ensure that your desserts are delicious and fresh. We bake to order so please allow 1-2 days for your order to ship, not including the weekend.
If you need an order for a weekend event please place the order by Tuesday, 12:00PM so that you may receive it by end of day Friday.
We do not ship through the weekend because we are shipping perishables and we avoid warehouse storage.
We reserve the right to delay or refuse shipping due to weather conditions. We will contact you if there is an issue.
Customization and Notes
We can customize any order for any occasion. As we say, “you name the flavor and we will make the dessert”. A minimum order is required for customization. Please give us a call for more details about ordering.
If you would like a note, message or card included in your order please write it in the Note section prior to check out. Due to the number of orders we receive, we are unable to guarantee a note can be added after your order is placed
We ship our cupcakes and our desserts in a jar, frozen. All other desserts are shipped chilled. They are all enjoyed at room temperature. After 24 hours, please store all cake products in the refrigerator for up to one week or frozen for up to two weeks.
We ship our products in insulated boxes, in some cases double boxed, and with ice to assure a positive customer experience. We ship two -day and in some locales three days to the availability of shipping options. WE DO NOT OFFER REFUNDS FOR DAMAGED GOODS.
Sweetly Spirited Artisan Desserts ships to physical addresses within the lower 48 states. We do not ship to PO boxes or APOs. Because we bake small batch and to order, and our 24 hour freezing process, orders will ship two days after the order was placed. We DO NOT SHIP Friday thru Sunday to avoid having orders remain in a shipper's warehouse through the weekend. We do not require a signature upon receipt of any shipping order. However, due to the perishable nature of our products, it is best for someone to be present to receive the delivery.
Please be aware of any specific delivery policies at your shipping destination. Sweetly Spirited cannot guarantee delivery if we are provided with an incorrect address, or for shipping delays resulting from inclement weather. We are not responsible for redirecting packages if incorrect information has been given, please contact the shipper using the information you were given. Sweetly Spirited will provide you with a tracking number via email once your order has shipped.